Help Center

Frequently Asked Questions

Everything you need to know about GetLiveSellAI, compliance, AI avatars, and TikTok commerce.

General

5 questions

GetLiveSellAI is a Control Plane and AI Runtime for TikTok Commerce. We provide AI-powered tools for content creation, LIVE selling, and compliance management — all built to keep you safe from platform violations.

Our entire platform is built around compliance. We follow TikTok’s Community Guidelines, properly disclose AI usage, and always keep humans in control. Every AI output goes through compliance checks before it can be sent.

Chatbot agencies typically use generic automation that violates platform rules. We build custom AI infrastructure trained specifically on your brand, with proper disclosure, human oversight, and compliance built in from day one.

Not at all. We handle all the technical setup and training. You’ll have a simple dashboard to review and approve AI-generated content, and our team provides ongoing support.

We start with a free AI Readiness Audit to ensure we’re a good fit. Our pilot programs let you test the system before committing to a full engagement. We only take on projects where we believe we can genuinely help.

Compliance & Safety

4 questions

Every piece of AI-generated content runs through our Compliance Engine before it can be approved. It checks for banned phrases, medical claims, policy violations, and required disclosures. Content is scored from 0-100: scores above 70 are auto-blocked, 30-70 require human review, and below 30 auto-pass.

TikTok restricts certain product categories including beauty/skincare, supplements, wellness products, and health items. These require specific claim language, disclaimers, and cannot make medical promises. Our platform enforces these rules automatically.

Yes. All AI-generated avatar content must include a disclosure that the presenter is AI-generated. Our platform enforces this automatically — the disclosure cannot be disabled. For LIVE sessions, disclosure must appear within the first 30 seconds and repeat every 15 minutes.

Flagged content is blocked from being published until a human reviewer approves it or the content is rewritten. Our system provides safe rewrite suggestions for common violations.

AI Avatars & Content

4 questions

We support HeyGen, Synthesia, D-ID, Colossyan, Rephrase.ai, DeepBrain AI, Tavus, Elai.io, Hour One, Soul Machines, VEED, Runway, InVideo, KreadoAI, and custom/self-hosted providers.

Yes, through our Custom 2D Avatar flow. This requires a consent form (likeness license agreement) and identity verification before the avatar can be activated. This protects both you and your audience.

The Content Factory is our batch video production pipeline. You select products, choose a tone, and our AI generates scripts, runs compliance checks, renders videos through your avatar provider, then automatically generates captions and thumbnails. It can produce dozens of TikTok-ready videos per week.

The LIVE Kit generates everything you need for a TikTok LIVE selling session: transparent product overlays (PNGs), AI scripts, a run-of-show timeline, OBS scene configurations, hotkey mappings, and a complete SOP document. It exports as a ZIP file you can use with VTube Studio and OBS.

Pricing & Plans

3 questions

We offer three tiers: Content Engine (AI content generation + compliance), Livestream Suite (adds LIVE Kit, avatar studio, and advanced analytics), and Enterprise (full platform access including GoHighLevel integration, custom workflows, and priority support).

We offer a free AI Readiness Audit to assess your needs. Our pilot programs let you test specific features before committing to a full subscription. Book a call to learn more.

Each plan includes a base allocation of AI outputs, avatar renders, and LIVE sessions per month. Usage beyond your allocation is metered and billed at the end of each cycle. You’ll receive alerts at 80% and 100% of your limits.

Technical & Integration

3 questions

Yes. Our platform uses n8n for workflow automation including avatar rendering, content batch processing, QA checks, caption generation, and thumbnail extraction. We provide pre-built workflow templates that you can import directly.

Yes. Workspace owners can invite Admins and Operators via email. Each role has different permissions — Operators can create and review content, Admins can manage settings and team members, and Owners have full control.

All platform features are accessible through our API endpoints. The dashboard is built on top of these same APIs, so anything you can do in the UI, you can automate programmatically.

Still Have Questions?

Book a free AI Readiness Audit and we'll walk you through everything.